Privacy policy

Last updated: June 25, 2026

When you shop with Brytro, you trust us with your personal information. This policy explains what we collect, why we collect it, and how we use it in clear and simple terms.

This privacy policy applies to purchases made through this website. We sell and ship within the United States only.

1. Information We Collect

When you place an order, we collect the information necessary to process and deliver your purchase:

  • Name and shipping address
  • Email address
  • Order details and transaction history

Payment information:
Payments are processed securely through third-party payment providers. We do not store or have access to your full payment card or bank details.

When you browse our website, we may automatically collect basic technical information such as:

  • IP address
  • Browser type
  • Pages visited

This information is used to help improve website performance and user experience.

When you contact us, we also store your message history so we can respond and provide support.

We only collect personal data necessary to fulfill orders and provide customer service.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Improve website performance and product experience
  • Send promotional emails (only if you opt in)

We do not sell your personal information.

We do not use your data for unrelated purposes without your consent.

3. Payment Security

All payment transactions are protected by SSL (HTTPS encryption).

Payments are processed through secure third-party payment systems. We do not store credit card or banking information on our servers.

4. Email Communications

If you subscribe to marketing emails, we may send updates about products, guides, or promotions.

  • Every marketing email includes an unsubscribe option
  • You can opt out at any time
  • Transactional emails (order confirmations, shipping updates, support replies) are still sent even if you unsubscribe

5. How We Share Information

We only share information when necessary to complete your order:

  • Payment processors: handle secure transactions
  • Shipping carriers: receive your name and address for delivery
  • Website platform services: support order processing and site operation

We do not share your data with advertisers, data brokers, or third parties for marketing purposes.

6. Cookies

We use cookies to support basic website functions:

  • Shopping cart functionality
  • Site performance and analytics
  • Platform-required cookies

You may disable cookies in your browser, but some features may not function correctly.

7. Data Security

We take reasonable security measures to protect your information, including encryption and secure third-party processing systems.

While no system is completely secure, we follow standard industry practices to safeguard your data.

8. Data Retention

We retain order and customer data only as long as necessary to:

  • Fulfill orders
  • Handle returns or warranty requests
  • Comply with legal obligations

You may request deletion of your personal data by contacting us.

9. Your Rights

You have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion (subject to legal requirements)
  • Opt out of marketing communications

To exercise these rights, contact us at support@brytro.com.

10. Children's Privacy

This website is intended for adults.

We do not knowingly collect personal information from individuals under 13 years of age. If we become aware of such data, it will be deleted.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

The “Last updated” date reflects the latest revision. Continued use of the website indicates acceptance of any changes.

Contact Us

If you have questions about this Privacy Policy or how your data is handled:

Email: support@brytro.com

We respond within 1–2 business days. Weekend inquiries are handled on the next business day.

Business Information

Company: PULSE ONE CRAFT MARKET
Brand: Brytro
Address: 2443 Ralston Ave, Indianapolis, IN 46218, United States
Email: support@brytro.com
Service Area: United States only